1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Name, email address, phone number, and shipping address
Payment information (processed securely through Stripe)
Order history and product preferences
Device and browser information collected automatically through cookies and analytics

2. How We Use Your Information

Process and fulfill your orders
Communicate about your order status and shipment
Provide customer support
Send promotional emails (only with your consent)
Improve our website and product offerings
Manage wholesale accounts and invoicing through QuickBooks

3. Payment Processing

All payments are processed securely through Stripe. We do not store credit card numbers or sensitive payment details on our servers. Stripe's privacy policy governs the handling of your payment data.

4. Third-Party Services

We use the following third-party services:

Stripe — payment processing
QuickBooks — inventory management and invoicing
Google Analytics — website usage analytics
Vercel — website hosting

These services may collect data as described in their respective privacy policies.

5. Cookies

We use cookies to remember your cart, keep the site working, and understand traffic. You can disable cookies in your browser settings, though some site features may not function properly without them.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure hosting infrastructure, and limited access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Request a copy of your data in a portable format

8. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Email: contact@terraflex.us
Phone: (855) 919-9995

Privacy Policy